When little Susan is evacuated from wartime London and sent to live with a family in the countryside, she doesn't hold much hope for the months ahead. Then, on Christmas morning, she is given a doll and Susan thinks this must be the best present she has ever had.

Yet standing here in The Repair Shop, thinking back on her childhood, she realizes that in fact the greatest gift was the kindness bestowed upon her and her ability to remember it always as she holds her precious doll close to her.