We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Books
-
Premium Is the New Black€16.99
In a world of dynamic change put Customer Experience at the heart of your decision-making
Successful organisations recognise that excellence in customer experience is the new way to differentiate. It is the next great battleground. But ‘ordinary’ customer service is simply not good enough, Premium Is the New Black.
-
Dare to Lead : Brave Work. Tough Conversations. Whole Hearts.€21.99
In her #1 NYT bestsellers, Brene Brown taught us what it means to dare greatly, rise strong and brave the wilderness. . .
-
How to Stop Feeling Like Sh*t : 14 habits that are holding you back from happiness€16.80
'Fearlessly tells it like it is, offering its readers no-nonsense and insightful advice to help them get over their crap and wake up to their own brilliance.' - Jen Sincero, bestselling author of You Are A BadassIt's time to stop self-sabotaging and start living your best life.
-
The Asshole Survival Guide : How to Deal with People Who Treat You Like Dirt€11.99
Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold.
Personnel & human resources management, Assertiveness, motivation & self-esteem -
Co-Active Coaching (4th Edition)€36.99
Co-Active Coaching offers current and aspiring coaches, leaders and managers in organisations and anyone wanting to strengthen interpersonal relationships, a practical, yet transformative communication process called the Co-Active Model.
-
Handbook for a Positive Revolution : The Five Success Principles for Personal and Global Change€10.99
In this inspiring book, Edward de Bono demonstrates clearly and simply how we can learn to think and interact constructively, efficiently and with respect for core human values.
-
Drive : The Surprising Truth About What Motivates Us€12.99
A book that will change how you think and transform how you live. Forget everything you thought you knew about how to motivate people - at work, at school, at home.
-
The Meaning Revolution : Leading with the Power of Purpose€19.19
'One of the most extraordinary thinkers on leadership and management I have ever encountered' - Sheryl Sandberg Forget the standard practices of leadership taught in business school -- all about compensation, command and control.
-
Measure What Matters : OKRs: The Simple Idea that Drives 10x Growth€17.99
'Measure What Matters shows how any organization or team can aim high, move fast, and excel' Sheryl Sandberg, Facebook COO and founder of Leanln.org and OptionB.org
-
Developing The Leader Within You 2.0€12.99
In this new, 2.0 edition of his now-classic work, John C. Maxwell reveals how to develop the vision, value, influence, and motivation that are the trademarks of successful leaders.