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Hospitality Sector Studies
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Overbooked : The Exploding Business of Travel and Tourism€19.25
In this meticulously reported and often disturbing expos of the travel industry." (The New York Times Book Review), Elizabeth Becker describes the dimensions of this industry and its huge effect on the world economy, the environment, and our culture.
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The Challenge Of Change: Putting Patients Before Providers€16.99
Healthcare systems internationally are notoriously resistant to change. This book outlines Brendan Drumm’s approach to implementing the most complex public sector transformation programme.