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What can we help you with?

Shipping & Returns


How long will my delivery take?

You can find extra information on our shipping & delivery here.

How much will my delivery cost?

You can find extra information on our shipping & delivery here.

My book has not arrived?

If you have not received your books yet then there is something wrong. There are many reasons (out of our control) when this can happen. But we are here to make sure you get your books. All you have to do is contact us and we will figure it out to make sure you receive your books.

How do I return a book?

You can find extra information on our returns here.


Ordering & Payment


How does your ordering work?

We have a very simply ordering system. You have the choice of either registering on the site and then purchasing, or purchasing direct as a guest. When you register as a member we will record your delivery and billing address and contact telephone number. As a Guest you will need to input these details with each purchase.

What payment methods do you accept?

We accept the following payment methods:

payment methods

What currencies do you accept?

You can pay in either Euro, British Pounds Sterling or Dollar

Are my details secure?

Yes. Your details are in safe hands. We use encryption technology which ensures all your personal details are safe. During the checkout phase you will see a padlock icon thats displays our SSL cert. Below is some additional information to help you check if your browser is secure.

https://support.google.com/chrome/answer/95617?hl=en

How do I view my past orders?

You may view your past orders by going to My Account area. When ordering items purchased previously, please be aware that prices and offers are subject to change.

Can I change my order after it was placed?

Yes. All you have to do is contact us and we will change your order, please be aware that prices and offers are subject to change.


Products & Pricing


I can't find the book im looking for?

Have you tried our search engine? Try searching for one of the following: title, author, or ISBN. If you do not get any results, then we probably don't have the book listed yet. But that does not mean we cannot get it. Please contact us and include the details of the book and we will make sure we can get it for you.

Can you find a particular book for me?

Yes & maybe. We will glady go scouring the book world to find any rare or obscure book you may be seeking. Unfortunatly some books are impossible (even for us) to get our hands on, but we will try our best. Please use our contact us form and include as much information about the book and we will be in touch. 

How do your promotions work?

Promotions, such as Bundle Deals, 3 for 2s, Discounted items, and Bargain Basement, only apply to what are currently listed on BOOKS.IE and are subject to change and availability. Any offers will be confirmed within your basket. Please check your items within the basket before purchase.

Can you list my self published book?

We would love to. Every book is important to us. Please contact us and we will be glad to arrange it.

Do you giftwrap orders?

Yes. You will be given the option at checkout if you wish to have your order giftwrapped and if you would like to send a note.

 

Account & Security

 

How do I update my account information?

You can use the My Account area to update any account information. Please ensure that your account information is updated on a regular basis.

How do I reset my password?

It happens to us all. We made it really simple to reset your password. Just follow this link here.

Contact Us

Email: contactus@books.ie

Phone: +353 (45) 880806

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