Current, comprehensive coverage details the responsibilities of high-performing middle- and top-level nursing managers from managing conflict and working collaboratively to organizing patient care and staffing. Hundreds of engaging, hands-on learning exercises enhance students critical-thinking and problem-solving skills and provide them with essential practice in making leadership and management decisions before they enter high-stakes, real-world clinical settings.

Updated content equips students with the latest clinical practices and perspectives in quality and safety, the influence and use of technology, healthy workplaces, workplace violence/incivility, quality measurement/benchmarking, healthcare reform/reimbursement, change management, inter-professional teams and more. New evidence-based case studies prepare students to confidently address the growing opioid crisis.

More than 280 learning exercises challenge students to apply concepts to a range of practice situations and healthcare settings. Examining the Evidence features in each chapter familiarize students with new research findings, evidence-based practice and best practices in leadership and management. Break-Out Comments reinforce key ideas at a glance. Content Crosswalks tie chapter content to the latest AACN, AONL, QSEN and ANA standards and competencies to clarify and emphasise clinical relevance. A detailed instructor s manual on thePoint helps you make the most of the active learning exercises in your classroom.