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Winning Lifetime Customers: How to Keep Customers Using Customer Care

Winning Lifetime Customers: How to Keep Customers Using Customer Care

Marc Thornton

Availability: In stock

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Regular Price: $10.90

Special Price $5.45

Winning Lifetime Customers demonstrates how effective customer service systems and a solid customer care ethos can ensure that customer relationships are maintained, resulting in a lifetime of profits.

There are three key customer care strategies central to this book.

  • Never lose a customer
  • Turn casual customers into regular customers
  • Treat alll customers as though they are potential lifetime customers

Additional Information

Author Marc Thornton
Publisher Blackhall Publishing
Publication date 2 Oct 2001
Format Paperback
ISBN/EAN 9781901657678

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