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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
'Filled with insights that apply to everyday negotiations.' Business Insider
'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.
'A master of persuasion.' Forbes
'This book blew my mind.' Adam Grant, bestselling author of Originals
ISBN/EAN | 9781847941497 |
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Author | Chris Voss, Tahl Raz |
Publisher | Penguin Random House |
Imprint | Penguin |
Publication date | 23 Mar 2017 |
Format | Paperback |