Under four main headings - introduction to HRM, employing staff, managing performance and employment relations - all of which are considered essential in managing people at work. In their straightforward style and user-friendly approach, the authors demonstrate how owners and managers can apply HR practices in their organisations.

They include a chapter on relevant employment legislation, sources of further reference, including websites and supplementary reading, and sample documentation that can be adapted to suit individual business styles.

Managing People in the Workplace will help you to:

• keep up to date with employment legislation
• resolve industrial disputes
• write a job description
• carry out an interview
• choose the best person for the job
• overcome resistance to change
• provide training for your staff evaluate employees' work
• keep personnel records
• motivate your staff
• communicate effectively with your employees.