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Being Successful in Customer Care

Being Successful in Customer Care

Veronica Canning

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This guide explains the central importance of effective customer care and shows in a step-by-step fashion how it can be achieved with practical examples, checklists and pointers on to further sources of help and advice.

Additional Information

Author Veronica Canning
Publisher Blackhall
Publication date 10 Jan 1999
Format Paperback
ISBN/EAN 9781901657302

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